Consultation for Organizational Change Revisited

Edited by:
David W. Jamieson, Jamieson Consulting Group, Inc
Robert C. Barnett, MDA Leadership Consulting
Anthony F. Buono, Bentley University

A volume in the series: Research in Management Consulting. Editor(s): Anthony F. Buono, Bentley University.

Published 2016

As a follow-up to a 2010 volume on organizational change-related consulting, the book continues to push our thinking about the dynamics involved in consulting with change leaders and intervening in the change process. Consulting for organizational change is a special type of consultation, with its own complex set of conditions and needs for a broad range of skills and competencies, which include distinct needs for the client-consultant relationship, superior consulting/facilitation skills, an expertise in human and organizational systems, and, as emphasized in the volume, the masterful “use of self.” As with our prior edited collection, this volume is a joint publication in the Research in Management Consulting and Contemporary Trends in Organization Development and Change book series. The dual focus is intended to reflect the importance of quality consulting for change across both the management consulting and Organization Development (OD) fields. It follows a long history of interest in how consulting affects organization change, what works, and, perhaps most importantly for generating theory and insight into the change process, why it works.

The book contains fourteen chapters that frame the changing nature of the organizational change challenge, explore the use of self in intervening in organizations, and examine different change frameworks and perspectives, sharing various reflections and personal insights into the underlying challenges of consulting to bring about organizational change. Our underlying goal is to advance the theory and practice of effective organizational change consultation, stimulating thinking and discussion among change practitioners and researchers so that this work and profession continue to grow and evolve.

ENDORSEMENT: “Consultation for Organization Change Revisited offers a clear map of the dominant thinking about how consultants intervene to help organizations create an alternative future. It nicely answers the question of "What is Organization Development." It also has a memory so that you see the arc of the field over time, which gives an important perspective. Organization change is complicated work, this book makes it clearer.” ~ Peter Block Author of Flawless Consulting

Introduction, David W. Jamieson, Robert C. Barnett, and Anthony F. Buono. PART I: THE PROCESS OF ORGANIZATIONAL CHANGE. Improving the Effectiveness of Planned Organizational Change, Robert C. Barnett and Nancy Weidenfeller. A New View of Organization Development and Change Competencies: The Engage and Learn Model, Christopher G. Worley and Susan Albers Mohrman. Adaptive Action: Changing Change Consulting, Glenda H. Eoyang. Reframing the Resistance-Commitment Paradigm, Ron Koller. Supporting Leaders in Transition: A Peripheral View, Steven V. Manderscheid and Jean Ertel Davidson. PART II: THE USE OF SELF. The Critical Role of Use of Self in Organization Development Consulting Practice, Leslie L. McKnight and David W. Jamieson. Mindfulness Based Consulting, William T. Brendel. Consulting on a Tightrope: Meeting Client Requirements as a Balancing Act, Eric Sanders. A Change Agent Compass for System Transformation: Harnessing the Use of Self, Aremin Hacobian. Knowing Yourself as a Change Agent: A Validated Test Based on a Colorful Theory of Change, Léon de Caluwé and Hans Vermaak. PART III: CONSULTING SKILLS AND METHODS FOR ORGANIZATIONAL CHANGE. Consulting In-the-Moment for Change, Robert J. Marshak. Using Causal Loop Diagrams to Deal With Complex Issues: Mastering an Instrument for Systemic and Interactive Change, Hans Vermaak. The Infinite Power of Polarities, Jean Ertel Davidson. Materializing the Organization: The Role of Change Consultants in Processes of Objectification, Irene Skovgaard Smith.