CONTENTS
PART I: INTRODUCTION. Robert L. Heneman. PART II: STRATEGY. Defining Virtual Organizations and Implications for Human Resource Management, David B. Greenberger and Monica Wang. HR Strategy in Virtual Organizations, Marc Wallace and Fred Crandall. Outsourcing Human Resources, Brian Klaas. Role of HR Professional in Virtual Organizations, Dave Ulrich and Dick Beatty. Virtual HR Departments, Scott Snell. PART III: PROCESS. Job Analysis and Competency Assessment, Kathy DeCaprio, Bill Mobley and Jill Ellingson. Training and Development, Ray Noe. Performance Management, Jan Cleveland. Compensation, Robert L. Heneman and Judy Tansky. Negotiations, Roy Lewicki. PART IV: CASES. AT&T/Bank One/IBM Virtual Organization, David Greenberger and Glenn Swift. Ericsson Cellular, Zhong-Ming Wang. SONY, Mark Wallace and Fred Crandall. PART V: SUMMARY AND CONCLUSIONS. Robert L. Heneman.