Current Trends in Management Consulting
Edited by: Anthony F. Buono Bentley College A volume in the series: Research in Management Consulting. Series Editor: Anthony F. Buono, Bentley College. Contents: Introduction, Anthony F. Buono. PART I: The Management Consulting Industry. The Anatomy of Network Building in Management Consulting Firms, Kari Lilja and Flemming Poulfelt. The Role of Relational Expertise in Professional Service Delivery, Kate Walsh. Toward a Theory of Knowledge Arbitrage: Examining Management Consultants as Knowledge Arbiters and Arbitragers, Matthew Semadeni. PART II: Trends and Techniques in Management Consulting. Consulting and EQ: Enhancing Emotional Intelligence in the Workplace, Aaron Nurick. The Changing Role of Consulting in Project Management, Hans Thamhain. A System-wide, Integrated Methodology for Intervening in Organizations: The ISEOR Approach, Henri Savall, Veronique Zardet, Marc Bonnet and Rickie Moore. New Directions in Linking Research: Employee Satisfaction as an Outcome or Predictor? Kyle M. Lundby, Krisofer J. Fenlason and Shon M. Magnan. PART III: Reflections on Management Consulting. Change in Human Systems: From Planned Change to Guided Changing, Kenneth W. Kerber. Transforming Consulting Knowledge into Business Fads, Bertrand Venard. Are We Producing Information Age Consultants? Reflections on U.S. Business School Course Offerings, Susan M. Adams and Alberto Zanzi.
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