Business Writing
Customer Service Essentials
Lessons for Africa and Beyond
2019Robert E. Hinson, University of Ghana Business School; Ogechi Adeola, Lagos Business School, Pan-Atlantic University; Kojo Oppong Nkrumah, Ministry of Information, Ghana; Charles Agyinasare, Perez Chapel International, Ghana; Kwame Adom, University of Ghana Business School, Ghana; Abednego Feehi Okoe Amartey, University of Professional Studies, Accra
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