Ethics Training in Action
An Examination of Issues, Techniques, and Development
Leslie E. Sekerka, Menlo College
A volume in the series: Ethics in Practice. Editor(s): Robert A. Giacalone, Texas State University. Carole L. Jurkiewicz, University of Colorado, Colorado Springs.
Making sure that performance in business enterprise is achieved ethically is no small task. Leaders, managers, and employees at every level of the organization need to utilize systems and processes that support ethical strength, establishing a workplace where responsibility, accountability, and doing the right thing are genuinely valued and practiced. Management can help support ethical performance in workers’ daily task actions by underscoring the importance of rules and regulations, while also moving to ensure that employees understand and care about doing what’s right. Given that most firms only emphasize compliance in ethics training, there is vast room for additional development. Training people to be less bad is not good enough. With the infusion of mandatory requirements for ethics training programs in some firms and self-imposed initiatives in others, we see a range of deliverables. To advance ethics in practice, a closer look at ethics training in the workplace is warranted.
This volume attempts to better understand ethics in organizational settings by taking a focused look at the science of ethics training and best practices, areas for concern, specific techniques, application outcomes, how to cultivate an ethical work environment, and considering where opportunities for additional inquiry reside. Managers and practitioners reading this book will garner specific trends and useful techniques that can inform, guide, and improve their efforts to build ethical awareness and effective ethical decisionmaking within their organizations. Academic scholars will find this book useful, providing insight as to where additional research and empirical work is needed.
Preface, Leslie E. Sekerka. Section I: Overview. Enhancing Business Ethics: Prescriptions for Building Better Ethics Training, Lauren E. Benishek and Eduardo Salas. Best Practices in Ethics Training: A Focus on Content and Context, Leslie E. Sekerka. Section II: Current Issues. The Tall Order of Tackling Relativism in Ethics Training for International Firms, Marianne M. Jennings. Cross-Cultural Challenges with Ethics Training in China, Stephan Rothlin and Dennis McCann. Ethics Training and the Prevention of Workplace Bullying: Creating a Healthy Work Environment, Denise Salin. Embedded Sustainability: Creating Ethical Habits through Personal Engagement, Lindsey N. Godwin and Nicole S. Morris. Section III: Techniques and Assessment. Organizational Ethics Process and Assessment: Intervening to Improve Interventions, Richard Charnigo and Leslie E. Sekerka. Giving Voice To Values in the Workplace: A Practical Approach to Building Moral Competence, Mary Gentile. From Theory to Application: What’s Behind Case-Based Ethics Training? Zhanna Bagdasarov, James F. Johnson, and Shane Connelly. Strengthening Moral Competencies at Work through Integrity Capacity Cultivation, Joseph A. Petrick. Section IV: Field Applications. Integrity in Public Administration: Lessons Learned, André Van Montfort, Laura Beck, and Anneke Twijnstram. Exploring Business Ethics Training Practices in Small Firms, Cathy Driscoll, Margaret C. McKee, and Wendy Carroll. Section V: Leadership and Development. Developing Ethical Leaders: A Servant Leadership Approach, Charmine E. J. Härtel, Ivan Butarbutar, Sen Sendjaya, Andre Pekerti, Giles Hirst, and Neal M. Ashkanasy. Appreciative Inquiry and Ethical Awareness: Encouraging Morally Driven Organizational Goals, David S. Bright, Ilma Barros, and Veer Raghava Kumar Marthy. Embodied Ethics: A Mentoring and Modeling Approach to Ethics Training, Emi Makino and Jeanne Nakamura. About the Authors.
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