Critical Issues in Organizational Development

Case Studies for Analysis and Discussion

Edited by:
Homer H. Johnson, Loyola University Chicago
Peter F. Sorensen, Benedictine University
Therese F. Yaeger, Benedictine University

A volume in the series: Contemporary Trends in Organization Development and Change. Editor(s): Peter F. Sorensen, Benedictine University. Therese F. Yaeger, Benedictine University.

Published 2013

This case study book provides 30 cases and responses from 90 OD consultants with expert insights specific to each particular case topic. This book is the culmination of ten years of collaboration between the Homer Johnson, Peter Sorensen and Therese Yaeger, and the OD Network that originally printed these cases in the OD Practitioner. Now with the 30 case studies compiled in one OD resource book, both practitioners and academics can experience an OD challenge and value the differing responses from OD experts.

CONTENTS
Introduction, Homer H. Johnson, Therese F. Yaeger, and Peter F. Sorensen. SECTION I: STRATEGY. Recognizing the Value ... and Values ... of Organization Development, Therese F. Yaeger and Peter F. Sorensen. Measuring Organization Development’s Success: XYZ and Organization Development, Therese F. Yaeger and Peter F. Sorensen. Exploring Large Group Interventions, Therese F. Yaeger and Peter F. Sorensen. Prescribing a Healthy Dose of Organization Development for Healthcare, Therese F. Yaeger and Peter F. Sorensen. Quality Initiative in the Pathology Lab, John Nicholas and Homer H. Johnson. Anticipating Major Resistance in Metro City, Homer H. Johnson and Tony Colantoni. Solving an Human Resourses Problem at Metro Transit, Homer H. Johnson and Michael F. McGovern. SECTION II: RESOURCES AND THE BOTTOM LINE. Today’s Challenging Times and the Role of Organization Development, Therese F. Yaeger and Peter F. Sorensen. Implementing the Triple Bottom Line ... Or Not? Homer H. Johnson. Leveraging Organization Development: Strategies for Limited Resources, Steven P. Jones. The Case of the Ideal Organization Development Job, Homer H. Johnson and Chris Pett. The Sustainability Initiative at Metro Charity Hospital, Homer H. Johnson. SECTION III: POWER AND ETHICS. Power and Ethics: Unethical Use of Power, Therese F. Yaeger and Peter F. Sorensen. Some Questionable Practices at County General, Homer H. Johnson. The Case of 360 Reviews at Electronics Division, Homer H. Johnson. You Walked Into a Political Mine Field, and I Hope You Survive, Homer H. Johnson. The Transition Isn’t Working! Homer H. Johnson and Anthony Colantoni. SECTION IV: CONFLICT. The Case of Food Service, Homer H. Johnson. Do You Want to Work for a Jerk? Homer H. Johnson. Resolving Conflict at InSo, Homer H. Johnson. Resolving Conflict at Walberg Bank Group, Homer H. Johnson. A Case of Competition at Centri-Pharm, Peter F. Sorensen and Therese F. Yaeger. Bad News at Great North Insurance, Homer H. Johnson. Rioting in the Third Ward, Homer H. Johnson and Richard T. Johnson. SECTION V: GLOBAL ORGANIZATION DEVELOPMENT AND CULTURE. A Case of Too Much Diversity? Homer H. Johnson. Implementing “No Child Left Behind”: Is There a Role for OD? Jan Rashid and Homer H. Johnson. The Camwell High School Case, Homer H. Johnson. Organization Development’s Role When Going Global, Therese F. Yaeger and Peter F. Sorensen. Implementing a Global Corporate Strategy: The Role of Organization Development, Therese F. Yaeger and Peter F. Sorensen. Organization Development in Africa, Therese F. Yaeger and Peter F. Sorensen. About the Authors/Editors.